Delivery & Returns
We will ship your order within 3-5 working days. The day of arrival of your order depends on the postal service of your country.
You have 14 days from the shipped date to return your order to us for a refund. Please send an e-mail to firstname.lastname@example.org to confirm returning your order. Make sure the item is carefully packed in the same package. You do have to pay the postage costs.
Please return your parcel to;
Noortje de Keijzer
3515 GM Utrecht
We recommend you send your return using a trackable method. Until we receive your return to our shop, the items and their condition are your responsibility. We will send you an email to confirm your return has been received and refund processed.
Your refund will be credited back via the original method of payment. Please allow up to 3-5 days for your refund to appear on your bank statement.
Delivery charges are non-refundable.
Do you ship worldwide?
Yes, we do. Please send us as an e-mail if you’re outside of Europe.
Out of stock?
Please send an email to email@example.com if the item of your choice currently isn’t in stock. We can order the item for you.